Privacy Policy

City Sprint Courier (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of drivers, partner companies, and clients who interact with our platform and services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you engage with our dispatching, logistics coordination, and analytics services.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Identity Information: Name, driver’s license, CDL (if applicable), business license, DOT or MC number.
Contact Information: Email address, phone number, physical address.
Business Information: Proof of vehicle ownership or lease, proof of insurance coverage, W-9 forms.
Service Information: Route details, delivery records, performance data, billing information.
Technical Information: IP address, device type, usage data, and analytics when accessing our platform.

2. How We Use Your Information

We use the information collected for purposes including:

Verifying driver and partner eligibility.
Dispatching and coordinating delivery services.
Managing client and contractor relationships.
Processing payments and invoicing.
Ensuring compliance with federal, state, and local regulations.
Providing performance analytics and business insights.
Communicating updates, alerts, and important service information.

3. Disclosure of Information

We may share information in the following situations:

With Clients: To confirm delivery status, route performance, and compliance.
With Service Providers: For payment processing, background checks, compliance verification, and analytics.
For Legal or Safety Reasons: When required by law, regulation, subpoena, or government request.
In Business Transfers: If we undergo a merger, acquisition, or asset sale.

We do not sell personal information to third parties.

4. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure. While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information for as long as necessary to fulfill contractual obligations, comply with legal requirements, and support business operations. When data is no longer needed, it will be securely deleted or anonymized.

6. Your Rights

Depending on your state of residence, you may have rights under privacy laws including the California Consumer Privacy Act (CCPA). These rights may include:

The right to know what personal information we collect and how it is used.
The right to request access to or deletion of your personal information.
The right to request correction of inaccurate information.
The right to opt out of the sale or sharing of personal information (if applicable).

To exercise your rights, please contact us at the information provided below.

7. Compliance with Industry Standards

City Sprint Courier maintains compliance with all applicable U.S. transportation, data protection, and privacy laws. Contractors and partner companies are expected to adhere to these standards when engaging with our platform.

8. Confidentiality

We protect sensitive business information including load rates, client contact details, and dispatch strategies. Contractors and partners are prohibited from disclosing such information obtained through our services.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of third-party sites.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or services offered. Updates will be posted with a revised “Effective Date.”